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Privacy Policy for ALLEN ONE: Grocery, Pharmacy, and Payment Center

Last Updated: April 21, 2025

Welcome to www.allen-one.com (the “Site”). ALLEN ONE: Grocery, Pharmacy, and Payment Center (“we,” “us,” or “our”) is committed to protecting your privacy and complying with the Philippines Data Privacy Act of 2012. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

 

1. Information We Collect

1.1 Personal Data. We may collect personally identifiable information that you voluntarily provide when you register, subscribe to newsletters, make purchases, or otherwise interact with our Site. This may include:

  • Name, email address, postal address, phone number

  • Identification documents for verification

  • Payment information (e.g., credit card details) processed via secure third-party processors

  • Account credentials (username, password)

1.2 Usage Data. We automatically collect certain information about your device and your use of the Site, including:

  • IP address, browser type, operating system

  • Pages visited, referral URL, and time spent on pages

  • Clickstream data and other analytics

1.3 Cookies and Tracking Technologies. We use cookies, web beacons, and similar technologies to enhance your experience and gather information about Site usage. Please see our Cookie Policy for details.

 

2. How We Use Your Information

We may use your information for purposes including, but not limited to:

  • Providing and personalizing our products and services

  • Processing transactions and sending order confirmations, invoices, and receipts

  • Sending promotional materials, newsletters, and updates (you may opt out at any time)

  • Improving our Site performance, user experience, and security

  • Responding to your inquiries, support requests, and feedback

  • Complying with legal obligations and enforcing our policies

 

3. Legal Basis for Processing

We process your personal data based on your explicit consent and/or to fulfill contractual and legal obligations.

Consent: When you have given clear consent for us to process your data for a specific purpose. We rely on the following legal bases to process your personal data:

  • Contractual Necessity: To fulfill our contractual obligations to you.

  • Legitimate Interests: To operate, improve, and secure our business, provided your rights do not override.

  • Legal Compliance: To comply with applicable laws and regulations.

 

4. Sharing and Disclosure

We do not sell your Personal Data. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, email service providers)

  • Affiliates: Corporate affiliates for marketing and operational purposes

  • Legal Authorities: When required by law, court order, or to protect rights, property, or safety

  • Business Transactions: In connection with a merger, acquisition, or sale of assets (with notice to you)

 

5. Third-Party Services

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites. We encourage you to review their privacy policies before providing personal information.

 

6. Cookies & Similar Technologies

We use cookies and similar tools to:

  • Enable core site functionality and security

  • Analyze site traffic and usage patterns

  • Deliver targeted advertising on our Site and across the web (with your consent)

You can manage cookie preferences through your browser settings or our Cookie Policy.

 

7. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. Your use of the Site is at your own risk.

 

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal data

  • Withdraw consent at any time

  • Object to processing or request data portability

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at the information below.

 

10. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect or maintain personal data from children under 13. If we learn that we have collected personal data of a child under 13, we will delete it promptly.

 

11. International Transfers

Your personal data may be processed in countries other than your own, including the Philippines and other jurisdictions where our service providers operate. We ensure appropriate safeguards to protect your information.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and will exert reasonable efforts to reach out to our clients, customers, and stakeholders in case there are significant changes brought about by new NPC issuances and potential amendments to the DPA that may affect privacy policy content and enforcement

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